Contact Us

CCRTA’s Operations Facility

5658 Bear Lane Corpus Christi Texas 78405
Phone: 361.289.2712 FAX: 361.289.0605

CCRTA’s Administrative Facility

602 N. Staples St. Corpus Christi, TX 78401
Phone: 361.289.2712 FAX: 361.289.0605

“B” Rideline 24–Hour Automated Info Service

361.289.2600 TDD 361.883.3808

CCRTA’s B Customer Service Center

602 N. Staples St. Corpus Christi, Texas
Phone: 361.883.2287 FAX:361.883.1983

B-Line Paratransit Services

5658 Bear Lane Corpus Christi, Texas 78405
Phone:361.289.5881 FAX:361.289.1820

Employee Hotline

Phone: 361-903-3456

Safety and Security
Harassment and Discrimination
Theft and Fraud
Code of Conduct and Compliance
Identify unethical practices
Reduce Liabilities and Lawsuits
Retain Personnel
Confidential
Private and Anonymous

Complaint – Intake Forms

Click on the link below to access complaint/intake form to be used in submitting complaints to the Corpus Christi Regional Transportation Authority.

CCRTA Customer Service Intake Form
Title VI & ADA Complaint Form

After filling out the downloaded form, please email to:

Sharon Montez
Managing Director of Customer Services and Capital Projects
smontez@ccrta.org

Mail to:
Corpus Christi Regional Transportation Authority
602 N. Staples
Corpus Christi, Texas 78401.

For information about this site please contact Rita Patrick, Marketing Director at 361.903.3514 or via email at rpatrick@ccrta.org.

For information about routes, schedules or customer service topics, please contact the Customer Service Center at 361.883.2287.

Lost and Found

Did you lose or leave behind an item on the bus? Please contact the Regional Transportation Authority’s Lost and Found Department at:
361-883-2287 or 361-289-2600

If turned in, all Lost and Found items (with the exception of perishable items, such as food) are turned into the ‘B’ Customer Service Center for processing. The CCRTA Customer Service Center is located at:

602 N Staples, Corpus Christi, Texas 78401

Security

If you see something that doesn’t seem quite right, say something. By being alert and reporting suspicious activity to CCRTA security or law enforcement, you can protect your family, friends, and community.

If there is an emergency, call 9-1-1

CCPD Non-Emergency Number: (361) 886-2600

24-Hour CCRTA Security: (361) 444-4126

To report suspicious activity, please contact your local law enforcement.

How to Report Suspicious Activity

Public safety is everyone’s responsibility. If you see suspicious activity, report it to local law enforcement or a person of authority, like CCRTA security.

Reporting Suspicious Activity

To report suspicious activity, please contact CCRTA security or local law enforcement. Describe specifically what you observed, including:

Who or what you saw
When you saw it
Where it occurred
Why it is suspicious