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Coronavirus (COVID-19)

Click here to view CCRTA’s public notice communicating the organizational response to coronavirus (COVID-19).

Important Notice: CCRTA Customer Service Center Will Temporarily Close Beginning March 24, 2020

In response to the impact of the coronavirus (COVID-19), CCRTA’s Customer Service Center will be closed, beginning Tuesday, March 24, 2020. If you have any questions or concerns related to CCRTA transportation, schedules, or any other information, please submit a customer inquiry form below:

Contact Name
Phone No.

 

Bus passes will not be sold at the Staples Street Center or the Operations Facility. Bus passes will be available at many local HEB locations. Click here to view the list of HEBs selling bus passes.

Lost & found services will not be available while CCRTA’s Customer Service Center is temporarily closed. All items in CCRTA’s possession will be held in storage until the CCRTA Customer Service Center is re-opened.

While CCRTA’s Customer Service Center is temporarily closed, all rural on-demand taxi service customers must contact their service directly in order to schedule, alter, or cancel their trips.

Paisano Transit: (361) 595-8575

REAL Transit: (361) 668-3158

 

Corpus Christi Regional Transportation Authority  (CCRTA) continues to monitor the impact of the COVID-19 coronavirus, and how it may potentially affect the Coastal Bend community. CCRTA’s top priority remains the safety of all riders, employees, and community members.

CCRTA has maintained communication with both the City of Corpus Christi and Nueces County. We will continue to coordinate with other local, regional, and national agencies as it relates to public health and safety. For the latest news and updates on coronavirus in the Coastal Bend area, please visit the City of Corpus Christi’s information page here.

If you think you have the Coronavirus, contact the Corpus Christi – Nueces County Public Health District at (361) 826-7200.

Si cree que tiene el coronavirus, comuníquese con el Distrito de Salud Pública del Condado de Nueces y la Ciudad de Corpus Christi al (361) 826-7200.

Visit the Center for Disease Control for additional news and resources as it relates to the coronavirus.

DBE Owners: Please review the DBE Program’s updates in response to Coronavirus (COVID-19) here.

Face Covering Recommendations

Face coverings are recommended for riders to help reduced the spread of coronavirus (COVID-19.)

Face coverings simply need to cover the nose and mouth, and do not need to be hospital grade or purchased.

Face coverings can be made from household items such as:

  • Bandannas
  • Scarfs
  • Fabric
  • Neck gaiters

For more information or assistance with creating your own face covering, please view the video links below:

“How to Make Your own Face Covering” by CDC

“How to make a coronavirus mask out of a sock ?” by WhatsApp (English & Spanish)

MAKE YOUR OWN MASK: Easy DIY coronavirus hack from KING 5’s Joyce Taylor by KING 5

Customer Service Center Temporary Closure

In response to the impact of the coronavirus (COVID-19), CCRTA’s Customer Service Center will be temporarily closed, beginning Tuesday, March 24, 2020. Bus passes will not be sold at the Staples Street Center or the Operations Facility. Bus passes will be available at many local HEB locations. Click here to view the list of HEBs selling bus passes.

Contact Name
Phone No.

Rural On-Demand Taxi Service Adjustment

While CCRTA’s Customer Service Center is temporarily closed, all rural on-demand taxi service customers must contact their service directly in order to schedule, alter, or cancel their trips.

Paisano Transit: (361) 595-8575

REAL Transit: (361) 668-3158

Lost & Found Temporary Closure

Lost & found services will not be available while CCRTA’s Customer Service Center is temporarily closed. All items in CCRTA’s possession will be held in storage until the CCRTA Customer Service Center is re-opened.

CCRTA Adjusted Service Levels

CCRTA's Proactive Measures

CCRTA is proactively taking aggressive cleaning and educational actions to help reduce the spread of coronavirus (COVID-19) those include:

  • Aggressive and enhanced cleaning of all our bus and paratransit transportation fleet daily.
  • CCRTA staff is cleaning all high touch area surfaces, including handrails, fare boxes, windows, interior areas (including driver’s areas), and other common locations throughout the day with hospital grade cleaning solutions and misting disinfectant sprayers.
  • CCRTA has equipped hand sanitizer stations in all bus and paratransit buses to help reduce the spread of germs.
  • Enhanced cleaning of all transfer stations and workplace locations.
  • CCRTA is communicating safety messages, information, and updates through display posters, flyers, service alerts, and social media platforms.
  • CCRTA has implemented the Workplace Prevention and Influenza Illness Policy Guidelines, effective immediately, that states “Any employee who has influenza/flu-like symptoms and has a doctor’s verified excuse or diagnosis paperwork will not be penalized for missing work.”

CCRTA will continue to evaluate and be responsive to the threat of coronavirus (COVID-19.)

The health and safety of riders, employees, and the Coastal Bend community remains CCRTA’s top priority.

Self-Care

While CCRTA is increasing cleaning measures throughout its transportation system, self-care is still the best protection.

Tips from Center for Disease Control (CDC)

  • Clean your hands often.
    • Wash your hands often for at least 20 seconds, especially after being in a public place, or after coughing, sneezing, or blowing the nose.
    • Use a hand sanitizer that contains at least 60% alcohol if soap and water are not readily available.
    • Avoid touching facial features with unwashed hands.
  • Avoid close contact with individuals who are sick.
    • Maintain a safe distance from other individuals to prevent contact.
  •  If sick, stay home.
    • Stay home if sick, except to receive medical care.

FAQ

What is Coronavirus disease (COVID-19)?

According to the World Health Organization, coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe diseases.

What is a novel coronavirus? 

According to the World Health Organization, A “novel coronavirus” is a new strain that has not been previously identifed in humans.

What are symptoms of coronavirus (COVID-19)?

According to Harvard University, some people infected with the virus have no symptoms. Common symptoms include low-grade fever, body aches, coughing, nasal congestion, runny nose, and sore throat.

COVID-19 can occasionally cause more severe symptoms like high fever, severe cough, and shortness of breath, which often indicates pneumonia.

Can someone spread the virus without symptoms?

According to CDC, some spread is possible before individuals show symptoms. However, people are most contagious when they are most symptomatic.

What do I do if I think I have the coronavirus?

If you think you have the Coronavirus, please contact the Corpus Christi – Nueces County Public Health District, 361-826-7200, and a representative will give you instructions.

What can I do to protect myself from the coronavirus?

CDC recommends cleaning your hands often, with soap and water for at least 20 seconds. This should be done especially after being in a public place, or after coughing, sneezing, or blowing your nose.

Hand sanitizer with at least 60% alcohol should be used if soap and water are not readily available.

Individuals should avoid touching their face or facial features with unwashed hands.

Close contact with individuals who are sick should be avoided.

Who is at highest risk for getting very sick from COVID-19? 

According to Harvard University, older individuals, and those with underlying medical problems like chronic bronchitis, emphysema, heart failure, or diabetes, are more likely to develop serious illness.

It is recommended that these individuals consult with their health care provider for additional protective measures.

What is the CCRTA doing to prevent coronavirus?

CCRTA is proactively taking aggressive cleaning and educational actions to help reduce the spread of coronavirus (COVID-19).

CCRTA is aggressively treating all buses, paratransit vehicles, transfer stations, facilities, and other common locations throughout the day with hospital grade cleaning solutions and misting disinfectant sprayers.

All buses and paratransit vehicles have been equipped with hand sanitizer stations to help reduce the spread of germs.

CCRTA is communicating safety messages, information, and updates through display posters, flyers, service alerts, and social media platforms.

CCRTA has implemented the Workplace Prevention and Influenza Illness Policy Guidelines, effective immediately, that states “Any employee who has influenza/flu-like symptoms and has a doctor’s verified excuse or diagnosis paperwork will not be penalized for missing work.”

CCRTA will continue to evaluate and be responsive to the threat of coronavirus (COVID-19.)

How many coronavirus cases are there in the United States? Texas? Corpus Christi?

Visit the New York Times live infographic for the latest numbers around the nation and in Texas.

Visit Corpus Christi Caller Times for the latest local updates.

Will warm weather stop the outbreak of the Coronavirus (COVID-19)?

According to Harvard University, at this time we do not know if the spread of COVID-19 will decrease in warmer weather.

How can I stay updated on the coronavirus?

CCRTA will continue to provide updates on coronavirus and its effect on public transportation.

Recommended Resources:

Centers for Disease Control and Prevention

Texas Health and Human Services

Corpus Christi Caller Times

More frequently asked questions and answers will be provided as information develops.

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