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COVID-19

Important Notice: Facial Coverings Order

Effective as of February 1, 2021 (10:59 CST)

Transportation Security Administration (TSA) requires proper wearing of face masks per federal law. Face masks are to be worn at all times. Failure to comply will result in denial of boarding or removal, and may result in penalties.

The U.S. Centers for Disease Control and Prevention (CDC) has issued a mask-wearing order that requires masks to be worn on all public transportation.

Mask Order Requirements:

  • Masks must be worn properly, completely covering the nose and mouth.
  • Cloth masks must be at least two layers that are breathable and tightly woven (fabric should not let light pass when held up to a light source).
  • Masks need to be secured to the head with ties, ear loops, or elastic bands that go behind the head.
    • If neck gaiters are worn, they must have at least two layers of fabric or folded to make two layers.
  • Masks must be a solid piece of material without slits, exhalation valves, or punctures.

Masks No Longer Accepted:

  • Face Shields (can be used in addition to a proper mask covering, but can not be used in place of a mask covering).
  • Bandanas
  • Ski Masks
  • Scarves
  • Balaclavas
  • Masks made of loosely woven fabric
  • Masks that contain slits, exhalation valves, punctures, or do not fit properly

Children under the age of two, or individuals affected by a disability that prevents them from wearing a mask safely, may be exempt from the requirement.

Additional guidance on the use of masks to slow the spread of COVID-19 is available on cdc.gov/coronavirus.

For more information on TSA’s Security Directive on Security Measures – Face Mask Requirements, click here.

CDC Updates for Public Transportation, Effective February 1, 2021

Important Notice: CCRTA Customer Service Center is Available Via Phone

Customers may reach the Customer Service Center via phone, 361-883-2287, Monday through Friday, 8:00am – 5:00pm. In addition, they may contact the Customer Service Center via the inquiry form below:

    Contact Name
    Phone No.

     

    In response to the coronavirus’s impact (COVID-19), CCRTA’s Customer Service Center is currently physically closed, with bus passes not available for purchase at the location.

    Bus passes remain available at many location H-E-B locations.

    Click here to view the list of H-E-B locations selling bus passes.

    Customers may reach the Customer Service Center via phone, 361-883-2287, Monday through Friday, 8:00am – 5:00pm.

     

    Lost & Found Services will not be available while CCRTA’s Customer Service Center is temporarily closed. All items in CCRTA’s possession will be held in storage until the CCRTA Customer Service Center is re-opened.

    While CCRTA’s Customer Service Center is temporarily closed, all rural on-demand taxi service customers must contact their service directly to schedule, alter, or cancel their trips.

    Paisano Transit: (361) 595-8575

    REAL Transit: (361) 668-3158

     

    Corpus Christi Regional Transportation Authority  (CCRTA) continues to monitor the impact of the COVID-19 coronavirus and how it may potentially affect the Coastal Bend community.

    CCRTA’s top priority remains the safety of all riders, employees, and community members.

    CCRTA has maintained communication with both the City of Corpus Christi and Nueces County. We will continue to coordinate with other local, regional, and national agencies related to public health and safety. For the latest news and updates on coronavirus in the Coastal Bend area, please visit the City of Corpus Christi’s information page here.

    If you think you have the Coronavirus, contact the Corpus Christi – Nueces County Public Health District – (361) 826-7200.

    Si cree que tiene el coronavirus, comuníquese con el Distrito de Salud Pública del Condado de Nueces y la Ciudad de Corpus Christi al (361) 826-7200.

    Visit the Center for Disease Control for additional news and resources as it relates to the coronavirus.

    DBE Owners: Please review the DBE Program’s updates in response to Coronavirus (COVID-19) here.

    Facial Coverings Order

    Effective as of February 1, 2021 (10:59 CST)

    Transportation Security Administration (TSA) requires proper wearing of face masks per federal law. Face masks are to be worn at all times. Failure to comply will result in denial of boarding or removal, and may result in penalties.

    The U.S. Centers for Disease Control and Prevention (CDC) has issued a mask-wearing order that requires masks to be worn on all public transportation.

    Mask Order Requirements:

    • Mask must be properly worn and completely cover the nose and mouth
    • Cloth masks must be made up of at least two layers that is breathable and tightly woven (fabric should not let light pass when held up to a light source)
    • Masks must be secured to the head with ties, ear loops, or elastic bands that go behind the head
      • If neck gaiters are worn, they must have at least two layers of fabric or be folded to make two layers
    • Masks should be a solid piece of material without slits, exhalation valves, or punctures

    Masks No Longer Accepted Include:

    • Face Shields (can be used in addition to an accepted mask, but can not be used in place of an accepted mask)
    • Bandanas
    • Ski Masks
    • Scarves
    • Balaclavas
    • Masks made of loosely woven fabric
    • Masks that contain slits, exhalation valves, punctures, or do not fit properly

    Children under the age of two, or individuals affected by a disability that prevents them from wearing a mask safely, may be exempt from the requirement.

    Additional guidance on the use of masks to slow the spread of COVID-19 is available on cdc.gov/coronavirus.

    For more information on TSA’s Security Directive on Security Measures – Face Mask Requirements, click here.

    Customer Service Center Available Via Phone

    In response to the coronavirus’s impact (COVID-19), CCRTA’s Customer Service Center is currently physically closed, with bus passes not available for purchase at the location.

    Bus passes remain available at many location H-E-B locations. Click here to view the list of H-E-B locations selling bus passes.

    Customers may reach the Customer Service Center via phone, 361-883-2287, Monday through Friday, 8:00am – 5:00pm. In addition, they may contact the Customer Service Center via the inquiry form below:

      Contact Name
      Phone No.

      Rural On-Demand Taxi Service Adjustment

      While CCRTA’s Customer Service Center is temporarily closed, all rural on-demand taxi service customers must contact their service directly to schedule, alter, or cancel their trips.

      Paisano Transit: (361) 595-8575

      REAL Transit: (361) 668-3158

      Lost & Found Temporary Closure

      Lost & Found Services will not be available while CCRTA’s Customer Service Center is temporarily closed. All items in CCRTA’s possession will be held in storage until the CCRTA Customer Service Center is re-opened.

      If you have a question or inquiry related to a lost & found item, please contact Customer Service via phone, 361-883-2287, or through the inquiry form.

      CCRTA's Proactive Measures

      CCRTA is proactively taking aggressive cleaning and educational actions to help reduce the spread of coronavirus (COVID-19), including:

      • Aggressive and enhanced cleaning of all our bus and paratransit transportation fleet daily.
      • CCRTA staff is cleaning all high touch area surfaces, including handrails, fare boxes, windows, interior areas (including driver’s areas), and other common locations throughout the day with hospital-grade cleaning solutions and misting disinfectant sprayers.
      • CCRTA has equipped hand sanitizer stations in all bus and paratransit buses to help reduce germ spread.
      • Enhanced cleaning of all transfer stations and workplace locations. All transfer stations are now power-washed multiple times each week.
      • CCRTA will continue to communicate safety messages, information, and updates through display posters, flyers, service alerts, and social media platforms.
      • CCRTA has implemented the Workplace Prevention and Influenza Illness Policy Guidelines, effective immediately, that states, “Any employee who has influenza/flu-like symptoms and has a doctor’s verified excuse or diagnosis paperwork will not be penalized for missing work.”

      CCRTA will continue to evaluate and be responsive to the threat of coronavirus (COVID-19).

      The health and safety of riders, employees, and the Coastal Bend community remains CCRTA’s top priority.

      Self-Care

      While CCRTA is increasing cleaning measures throughout its transportation system, self-care is still the best protection.

      Tips from the Center for Disease Control (CDC)

      • Clean your hands often.
        • Wash your hands often for at least 20 seconds, especially after being in a public place or coughing, sneezing, or blowing your nose.
        • Use a hand sanitizer that contains at least 60% alcohol if soap and water are not readily available.
        • Avoid touching facial features with unwashed hands.
      • Avoid close contact with individuals who are sick.
        • Maintain a safe social distance (at least six feet) from other individuals to prevent contact.

      FAQ

      What is coronavirus disease (COVID-19)?

      According to the World Health Organization, coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe diseases.

      What is a novel coronavirus? 

      According to the World Health Organization, A “novel coronavirus” is a new strain that has not been previously identified in humans.

      What are the symptoms of coronavirus (COVID-19)?

      According to Harvard University, some people infected with the virus have no symptoms. Common symptoms include low-grade fever, body aches, coughing, nasal congestion, runny nose, and sore throat.

      COVID-19 can occasionally cause more severe symptoms like high fever, severe cough, and shortness of breath, indicating pneumonia.

      Can someone spread the virus without symptoms?

      According to the CDC, some spread is possible before individuals show symptoms. However, people are most contagious when they are most symptomatic.

      What do I do if I think I have the coronavirus?

      If you think you have the Coronavirus, please contact the Corpus Christi – Nueces County Public Health District, 361-826-7200, and a representative will give you instructions.

      What can I do to protect myself from the coronavirus?

      The CDC recommends cleaning your hands often, with soap and water for at least 20 seconds. This should be done especially after being in a public place or after coughing, sneezing, or blowing your nose.

      Hand sanitizer with at least 60% alcohol should be used if soap and water are not readily available.

      Individuals should avoid touching their face or facial features with unwashed hands.

      Close contact with individuals who are sick should be avoided.

      Who is at high risk of getting very sick from COVID-19? 

      According to Harvard University, older individuals, and those with underlying medical problems like chronic bronchitis, emphysema, heart failure, or diabetes, are more likely to develop serious illness.

      It is recommended that these individuals consult with their health care provider for additional protective measures.

      What is the CCRTA doing to prevent coronavirus?

      CCRTA is proactively taking aggressive cleaning and educational actions to help reduce coronavirus spread (COVID-19).

      CCRTA is aggressively treating all buses, paratransit vehicles, transfer stations, facilities, and other common locations throughout the day with hospital-grade cleaning solutions and misting disinfectant sprayers.

      All buses and paratransit vehicles have been equipped with hand sanitizer stations to help reduce germ spread.

      CCRTA will continue to safety messages, information, and updates through display posters, flyers, service alerts, and social media platforms.

      CCRTA has implemented the Workplace Prevention and Influenza Illness Policy Guidelines, effective immediately, that states, “Any employee who has influenza/flu-like symptoms and has a doctor’s verified excuse or diagnosis paperwork will not be penalized for missing work.”

      CCRTA will continue to evaluate and be responsive to the threat of coronavirus (COVID-19.)

      How many coronavirus cases are there in the United States? Texas? Corpus Christi?

      Visit Corpus Christi Caller-Times for the latest local updates.

      The New York Times also has an interactive tool to view local, state, national, and international data.

      How can I stay updated on the coronavirus?

      CCRTA will continue to provide updates on coronavirus and its effect on public transportation.

      Recommended Resources:

      Centers for Disease Control and Prevention

      Texas Health and Human Services

      Corpus Christi Caller-Times

      More frequently asked questions and answers will be provided as information develops.

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